Frequently Asked Questions
Q. I'd like to buy an image, what do I do?
A. Simple, find the image you'd like in the galleries, click on it and on the right of the screen you will see all the options available, either to buy an actual print or to download the image file for you to use. There is more information on the differing types of download below. Choose your product or download type and click to add it to the cart. Then you can review the cart in the top right of the screen, and complete the checkout process. Told you it was simple!
Q. Will the image I buy have a watermark on it?
A. No, this is automatically removed prior to your order being downloaded or printed.
Q. Why do I have to pay for the images?
A. In an ideal world it would be lovely to make all the images free to use. Unfortunately the reality is that event photography is not a cheap undertaking, cameras and lenses can cost thousands, there is fuel to get to events and overheads such as this website. Sorry.
Q. Can I use a downloaded image on Social Media?
A. Yes you can, though be aware of the difference between Personal and Commercial licences as detailed below.
Q. What can I do with a Personal Digital Download image?
A. A Personal Digital Download image allows you to use the image on your own personal social media or Blog page, such as Facebook, Instagram, twitter etc. It also allows the image to be used on Social Media for an Amateur Club or Organisation. You may use it make prints of the image for your own personal use. It does not allow you to use the image in any way for a commercial organisation, company, professional team or organisation, whether in print or online, for that you need to choose one of the Commercial Licenses available. Please make sure you choose the correct license prior to purchase as refunds cannot be issued.
Q. What is the Low Res Commercial Digital Download?
A. This allows the image to be used online by a company, team, or other commercial organisation for say a Social Media Post, Blog, or email newsletter. It cannot be used for any print purposes whatsoever. At all. Period. In any case, the download file will not be big enough to do so effectively. If you need an image for commercial printing then you need the Hi Res Commercial Digital Download. Please make sure you choose the correct license prior to purchase as refunds cannot be issued.
Q. What is a Hi Res Commercial Digital Download?
A. This allows the image to be used online by a company, team, or other commercial organisation for say a Social Media Post, Blog, or email newsletter, as well as in print form. Please make sure you choose the correct license prior to purchase as refunds cannot be issued.
Q. I have downloaded the wrong digital image, can i get a refund.
A. Sorry, but no. Once the image is downloaded the license has been given and unfortunately we are unable to give any refunds.